Simple, flat pricing. No per-resolution fees.
One predictable price per month. Every feature on every self-serve plan — you only pick how many drafts you need. 30-day free trial, no credit card.
Starter
$59
/mo300 drafts / mo
For founders validating AI-assisted support.
Solo founders and early D2C stores
Start free trialPro
$129
/mo1,500 drafts / mo
For brands with daily customer support volume.
Growing Shopify brands
Start free trialScale
$159
/mo3,000 drafts / mo
Launch pricing for high-volume brands before enterprise.
High-volume stores and small teams
Start free trialEnterprise
Custom
Custom volume, SLA, and onboarding
For multi-brand operators, regulated workflows, or custom volume.
Large brands and agencies
Talk to sales30-day free trial · no credit card to start · no per-resolution fees, ever.
Compare plans
Every feature, every plan
Inbox isn't feature-gated. The only thing that changes between self-serve tiers is how many drafts you get each month.
| Every plan includes | Starter | Pro | Scale |
|---|---|---|---|
| Monthly draft quota | 300 | 1,500 | 3,000 |
| AI-drafted replies in your brand voice | |||
| One-tap approval gate — nothing sends without you | |||
| Approve / reject in bulk | |||
| Shopify order grounding (read-only) | |||
| Gmail send + receive | |||
| Saved replies / macros | |||
| Trust Ladder (opt-in supervised auto-send) | |||
| Analytics + CSV reports | |||
| Audit log + CSAT feedback | |||
| Team roles (owner / agent / viewer) | |||
| Two-factor (TOTP) login | |||
| Data export & delete (DPA) | |||
| Founder-led onboarding | |||
| Pay-as-you-go beyond quota | Optional | Optional | Optional |
No surprise bills
What happens when you hit your limit
We designed quotas to protect you from a runaway bill, not to nickel-and-dime you.
80% — a heads-up
When you reach 80% of your monthly drafts, we email you so there's never a surprise.
100% — it pauses
By default, drafting stops at your limit. No automatic charge, ever — you stay in control of spend.
Want to keep going?
Turn on pay-as-you-go and extra drafts are just $0.05 each (₹4), billed at period end. Enterprise handles custom volume and SLA needs.
Pricing FAQ
Questions about billing
Try it free for 30 days
No credit card. See your first AI-drafted replies in minutes.