Founders running support on Inbox
We're onboarding our first Shopify brands right now. The stories and numbers below go live as our early-access cohort reports results — nothing here is invented.
Proof should be inspectable before it becomes a customer story.
Until approved customer case studies exist, the homepage uses a transparent demo workspace: visible product flows, public counters, explicit assumptions, and no hidden claim that a demo brand is a paying customer.
Source
Working V2 demo workspace
GlowSkin Beauty is a controlled commerce demo tenant used to exercise the current product, not a fabricated external customer endorsement.
Workflow
Evidence before reply
The demo shows order context, approved knowledge, policy evidence, approval routing, and audit proof in one reviewable path.
Safety
Approval gate stays visible
Unauthorized AI sends are tracked as a public proof point. Customer-facing replies are framed around human-approved decisions.
Economics
Modeled savings, clearly labeled
Savings estimates are modeled from reduced lookup and drafting time. They are not presented as measured customer revenue outcomes.
Evidence path shown in the demo
The same path appears across the product screenshots, video, metrics, and security sections.
Customer issue
Shopify order context
Approved knowledge
AI draft + preflight
Human approval
Audit proof
Early-access cohort
Be one of our first founding brands
Get founder-led onboarding and help shape the product. In return, we'd love to publish your results — with your permission, and only the numbers you're happy to share.
Outcomes
What founders get back
The numbers we'll track and publish as real brands report them — measured, never made up.
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Support hours saved / week
Coming soon
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Drafts approved
Coming soon
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Avg. first-reply time
Coming soon
Stories
Stories in progress
Reserved for our first founding brands across core Shopify D2C segments.
A founding brand's results
A founder handling every support email by hand, losing hours a week to “where's my order?” and refund questions.
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- Hours saved / week
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- Drafts approved
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- Avg. first-reply time
Real metrics & quote published with the brand's permission.
A founding brand's results
A small team that wanted faster replies without an autonomous bot sending the wrong thing in the brand's voice.
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- Hours saved / week
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- Drafts approved
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- Avg. first-reply time
Real metrics & quote published with the brand's permission.
A founding brand's results
A growing store whose support volume spiked at every launch and during BFCM, with no budget for per-resolution AI fees.
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- Hours saved / week
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- Drafts approved
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- Avg. first-reply time
Real metrics & quote published with the brand's permission.
Bring every support decision into one workspace.
Inbox drafts with Shopify context, knowledge proof, preflight checks, and approval routing before anything reaches a customer.