Documentation

Get started with Inbox

Everything you need to go from sign-up to your first real founder-approved reply with guided setup.

Quickstart

Four steps to your first reply

1
Create your account
Start a 30-day free trial — no credit card. You land in your dashboard in seconds.
2
Connect Shopify (read-only)
One click links your store so drafts are grounded in real orders, fulfillment, and tracking. Inbox never writes to your store.
3
Connect Gmail
Link Gmail so inbound email flows into your queue and approved replies send back to the customer in the original thread.
4
Approve your first reply
Inbox drafts a reply, validates it, and queues it. Read the customer's message and the draft side by side, then approve, edit, or reject.

Reference

What Inbox is, the approval-first model, and why a human is always the final step.

Shopify and Gmail are the public v1 integrations. Zoho Mail is beta send-only; Outlook, Zendesk, Gorgias, and Help Scout are planned.

Tenant isolation, encrypted tokens, prompt-injection defenses, and the human approval gate.

Pricing, data handling, what happens on a bad draft, and how the approval guarantee works.

Early access open — join the design-partner cohort

Inbox drafts with Shopify context, knowledge proof, preflight checks, and approval routing before anything reaches a customer.

No credit card requiredGmail + Shopify guided setupHuman approval gatesGrounded audit proofFlat price, no per-resolution fees