Help Center

Brand voice & replies

Set your brand voice

Your Response Style Profile tells the AI how to sound. You can set it up in minutes and refine it anytime in Settings.

What you can control

Tone (e.g. warm, concise, apologetic when needed).

Your refund and shipping policy phrasing.

Forbidden phrases the AI should never use.

Your signature.

It also learns from you

Inbox studies your past replies and help content to match your style, and your edits make future drafts better.

Still stuck? support_inbox@theagenticgroup.dev

Early access open — join the design-partner cohort

Bring every support decision into one workspace.

Inbox drafts with Shopify context, knowledge proof, preflight checks, and approval routing before anything reaches a customer.

Start free - 30 days, no card See how it works →
No credit card requiredGmail + Shopify guided setupHuman approval gatesGrounded audit proofFlat price, no per-resolution fees