Guided setup for your first real reply

For the first brands, Inbox setup is guided so the first approved reply is real, not sample data. Here's the whole flow.

1. Create your account

Start a 30-day free trial — no credit card needed. You land in your dashboard right away.

2. Connect Shopify (read-only)

One click links your store so drafts are grounded in real orders, fulfillment, and tracking. Inbox never writes to your store.

3. Connect Gmail

Link your support inbox so approved replies send back in the original thread and new email flows into your queue.

4. Approve your first reply

When an email arrives, Inbox classifies it, drafts a reply in your voice, runs safety checks, and queues it. Read the customer's message and the draft side by side, then approve, edit, or reject.